Questions and answers

Yes. We build it at no charge and you get two rounds of changes. You pay a monthly or yearly plan for hosting, security, backups and updates, and billing starts only when your site goes live.

Cancel any time. You can have a full refund of any charge within 30 days, and you can take your site files free and host them anywhere. After you leave we keep a placeholder page for 30 days, then delete your site and data, except financial records we must keep.

You do. You register it in your own account with a registrar and pay them directly. We never register it in our name.

We build the first version within 5 business days of receiving your details. Each round of changes takes up to 3 business days.

No. Hours, services, contact details and any photos you own. If you have none, tell us and we will use simple, clean layouts.

No. A correct, fast site makes you easier to find and trust, but we do not promise a number of visitors, calls or sales.

We use it to build and run your site and to bill you. We do not sell it. See the privacy policy.

Anything illegal, deceptive or abusive. See the acceptable use policy.

A short review of where your business spends time and money each month, with a written list of cheaper options and rough savings. It is quoted per job. Ask for one.